Frequently Asked Questions


Is there any functional limitation in the trial version?

No, the trial version is fully functional except that it will stop working after 15 days from its initial date of installation on the installed computer.


Is it supported on Windows 7?

It is supported on all editions of windows 7, including x64 editions..


How can I purchase a license for the software?

You can purchase a license for the software online using Credit Card, Cheque, or PayPal. Paypal is our preferred payment processor. You do not need to have a PayPal account to make a purchase. However, if you would prefer NOT to use PayPal, you may pay through plimus.


How long does it take to get the product serial number after making the payment for the software?

When purchasing it online using credit card you should normally receive the product serial number email within few minutes after your order is processed successfully. For cheque and wire transfer orders, your order will be processed only after the payment is released. Please note, the product serial number will also display on the webpage after your order is completed.


What is your Refund Policy?

Duplicate Finder Software is provided as full functional trial version for downloading directly from our Website. You can download and try before you buy. By using this trial version, you can make sure that it is compatible with your computer systems and satisfy all of your requirements before purchasing the full version. All sales are final. Once the registration details and download instructions are issued, they cannot be cancelled. There is no way to guarantee that our software was actually removed from a system after it is installed, so this is also a way to help fight fraudulent activity.


How do I upgrade the trial version to registered one after purchasing a license for it?

You will also need to enter the product serial number given to you during installation of the registered version over the existing trial version.

Can I use a single license on more than one computer?

A single license can be used only on a single computer. Installation on two or more computer, or use by multiple persons requires the purchase of additional licences.